FAQs

Frequently Asked Questions

Shipping

How long does shipping take?
Orders typically ship within 3-5 business days from our Canada or US warehouse. Delivery takes 7-10 business days within Canada and the US.

Do you ship internationally?
Yes — we ship to select international destinations. International rates are calculated at checkout.

Do you offer gift wrapping?
Yes! You can add beautiful gift wrapping and notes just for $2.

Anti-Tarnish & Care

Will my jewelry tarnish?
Our pieces are crafted with anti-tarnish materials designed to resist oxidation. With proper care (see our Care Guide), they'll keep their shine for years.

Can I shower or swim with my jewelry?
Absolutely yes! But we recommend removing jewelry before showering, swimming, or sleeping to extend its life beyond warranty.

Sizing

How do I know my ring size?
See our Size Guide for measurement tips.

Returns

What's your return policy?
30 days from delivery. See Returns & Exchanges for details.